These policy notes explain how subscriptions, cancellations, and refund requests are handled on Inventrova.
A practical reference for customers evaluating or managing an Inventrova subscription.
Inventrova is offered as a subscription inventory platform for business use. Subscriptions renew on the billing cycle selected at checkout unless cancelled before the next renewal date. Customers are responsible for maintaining accurate account, store, and billing information and for controlling access to their organisation workspace.
You can schedule cancellation from the subscription management modal. Cancellation does not remove access immediately; it stays active until the paid billing period ends. If you cancel, no further renewal should be charged after the active period closes unless the subscription is resumed before that date.
Inventrova generally does not issue automatic partial-month refunds for plan changes or mid-cycle cancellations. If there was duplicate billing, an unauthorized charge, or a proven billing error, customers can contact support for review. Approved refunds are processed back to the original payment method where possible.
For billing questions, duplicate-charge reviews, or account-specific cancellation support, contact the Inventrova team.
